When a new administrator sets up a profile on our platform, the account will require internal approval by the TripDirect team before it becomes fully operational.

This additional step is implemented as a crucial fraud prevention measure, ensuring the security and integrity of our system. We understand the importance of efficiency in business operations, so we've streamlined this process to minimize delays. Typically, the approval time for new admin accounts is less than 24 hours.

This brief waiting period allows our team to thoroughly verify the credentials and authenticity of each new administrator, maintaining a secure environment for all users without causing significant delays in onboarding.

The process of approving a new admin account is started automatically once you sign up, to get your account approved quicker, simply email: [email protected]

note: once an admin account has been approved, new guide accounts will automatically be approved for usage.

While you wait for your account to be approved

While waiting for your admin account to be approved, you can take proactive steps to set up your account and prepare for immediate operation once approval is granted:

• Complete your profile: Fill in all necessary details in your admin profile to ensure it's ready for use.
• Invite guides: You can start inviting guides to join your comapny. Their accounts will be automatically approved once your admin account is verified.
• Familiarize yourself with the platform: Explore the features and functionalities of TripAdmit to hit the ground running post-approval.

By taking these steps, you'll be well-positioned to start collecting tips and managing your guides as soon as your account receives approval. This preparation ensures a smooth and efficient transition to full operational status.